Zoho Ecosystem
Zoho is the backbone of WEP's customer relationship management and operational workflows.
Key Modules Used
- Zoho CRM: Main student and lead database.
- Zoho Analytics: Business intelligence and reporting.
- Zoho Desk: Customer support and ticketing.
- Zoho Books: Financial management.
- Zoho Learn: Internal training (WEP Academy).
Integration Patterns
- Connected via SSO with Microsoft 365.
- Integrates with OMGT and MyWEP portals.