JustCall Flow: FRANCE_MAIN
This page describes the call flow for the main French phone line.
Visual Flow Diagram (Mermaid)
Flow Description
| Step | Action | Description |
|---|---|---|
| Time Rule | Business Hours | Operates on specific custom hours. |
| Key 1 | Sales | Directs to the French Sales Pool. |
| Key 3 | BB Specific | Opens a sub-menu for High School (HS) and JBSL programs. |
| Key 5 | Inbound | General inbound support routing. |
| Key 6 | Immersion | Forwards directly to a specific mobile/external number. |
| Outside Hours | Forwarding | Unlike Italy, calls are forwarded to an external number instead of just voicemail. |