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JustCall Flow: FRANCE_MAIN

This page describes the call flow for the main French phone line.

Visual Flow Diagram (Mermaid)​

Flow Description​

StepActionDescription
Time RuleBusiness HoursOperates on specific custom hours.
Key 1SalesDirects to the French Sales Pool.
Key 3BB SpecificOpens a sub-menu for High School (HS) and JBSL programs.
Key 5InboundGeneral inbound support routing.
Key 6ImmersionForwards directly to a specific mobile/external number.
Outside HoursForwardingUnlike Italy, calls are forwarded to an external number instead of just voicemail.