JustCall Flow: SPAIN_MAIN

This page describes the call flow for the main Spanish phone line (CLS Idiomas).

Visual Flow Diagram (Mermaid)

Flow Description

Step	Action	Description
Time Rule	Business Hours	Operates on specific custom hours.
Outside Hours	Forwarding	Calls are forwarded to +34 911 670 388.
Key 1	Sales	Directs to the Spain Sales Pool. Voicemails are sent to Paula Gomez, Alba Melero, and Juan Gonzalez.
Key 2	High School	Directs to the HS team. Voicemails are sent to info@cls-idiomas.com.
Key 3	Emergency	Directs to an emergency voicemail box (priority@cls-idiomas.com).
Key 4	Repeat	Replays the welcome message.

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— Digital Support Team